Frequently Asked Questions
How much does an average session booking cost?
Regular sessions bookings cost $249 covering:
The preliminary Zoom consult (30 mins)
The photo session (1 hour)
$249 in print credit
This amount is 50% refundable in the case that the session needs to be cancelled.
Mini-sessions bookings cost $49 covering:
The preliminary Zoom consult (30 mins)
The photo session (20 minutes)
Rainbow Bridge sessions bookings cost $49 covering:
The preliminary Zoom consult (30 mins)
The photo session (Up to 1 hour)
Four Season sessions bookings cost $799 covering:
The preliminary Zoom consult (30 mins)
The photo session (1 hour) four times within a calendar year
$799 in print credit
How much does printing cost?
The cost of printing is subject to fluctuations based on the dimensions of the print and the choice of framing materials. Our esteemed printing and framing partners are renowned for their industry-leading expertise, ensuring the delivery of superior final products. On average, our clientele typically invests between $500 and $1,400 in their print selections, and we provide an array of print packages to facilitate your decision-making process.
Can I get high resolution digital copies to print on my own?
Our commitment to delivering lasting family treasures of exceptional quality is exemplified through the inclusion of high-resolution prints and digital files in our service. While we take great pride in the idea of you possessing a magnificent printed collection, it is essential to underscore that the true value lies in the images themselves, transcending the medium upon which they are presented or framed. Therefore, we do not offer high-resolution images for personal printing purposes; instead, we employ our premium printing technology to furnish you with top-tier high-resolution prints. Should you prefer digital images exclusively, they are available for purchase at full resolution (2048px on the long edge) through your Shootproof gallery.
Can I purchase digital images for social sharing?
Individual digital images can be acquired through your Shootproof gallery at a rate of $19.99 each, making them an ideal choice for online sharing or as mobile and desktop backgrounds.
How do I pay for my prints?
Payments for prints can be made directly though our PayPal payment gateway (Visa, MC, PayPal) via your Shootproof gallery. Shipping can also be added at the time of purchase for delivery directly to you!
Do you work with other animals (besides dogs) and their owners?
Though it may be fairly canine-centric around here - we do work with all sort of animals, our clientele has been primarily dog owners for the past 8 years.
My dog is not able to go offleash/visit offleash parks, do you have other options for locations?
Yes! We could easily visit a space that your pup is familiar with and if a leash is necessary - we'll work with it! Quite often we'll travel with our long lead which gives us some extra distance between you and the dog, then we can just remove it in post-production.
Do you do family style portraits with people and dogs?
Yes! We usually feature portions of our time with our clients getting family shots in. Reason we don't feature them on our website and/or social media is because of the requirement of release forms especially with children under the age of 18. If we do really love a shot of you and your pet we will either ask for permission to share it, or crop out faces.
Where do you like to shoot?
Our favourite sessions are at various off-leash parks in and around Edmonton. Our top three are:
Deermound Off-leash Park
Terwillager Off-leash Park
Buena Vista Off-leash Park
We also like to shoot at a few of the private off leash parks around Edmonton including:
Old Yellers 40 Acre Nature Walk (partially fenced, $10/dog per hour)
Awesome Pawsome Ranch (fully fenced, $17.50/dog per hour)
What if there is precipitation during our booking?
For most of the year, if there is rain in the forecast we'll re-book our session with you. If it's cloudy or windy we will most likely move forward however if there are electrical storm warnings or extreme summer weather we will re-book. In the winter months, we will shoot in weather down to -15 degrees, but not colder and we will not shoot in blizzard conditions or if there has been or calls for freezing rain.
What should I bring to the session?
We encourage our clients to bring toys or their favourite treats if they are treat motivated. We like to get a mix of stationary and active portraits so if they love fetch, bring their ball, if they catch frisbees, bring one along! We will often have poop bags on us, just out of habit, but if we forget it's always a good idea to have them handy. Make sure you dress for the weather too! Skeeter spray in the summer and in the winter boots are a must as we'll most likely veer off the beaten path for some fresh pow!
What are our refund policies?
Clients may cancel a session within 10 days of booking to receive a full refund less any transaction fees from payment processors. However, if a session date and location have already been confirmed, only 50% of the session price will be refunded. By booking a session, clients acknowledge and agree to these terms. This policy ensures the time and effort invested in preparing for each session is fairly compensated.