Legal
Privacy Policy
Edmonton Pet Photography is operated by Eric Newby, based in Edmonton, Alberta, Canada. This Privacy Policy describes how we collect, use, and protect the personal information you share with us through our website, edmontonpetphotography.com.
Who This Policy Applies To
This policy applies to anyone who visits our website, submits an inquiry, completes the needs assessment, or books a photography session.
Information We Collect
Contact form:When you reach out through our contact page, we collect your name, email address, phone number (optional), your dog's name, and your message.
Needs assessment:When you complete our session recommendation quiz, we collect your name, email address, phone number (optional), your dog's name or names, and information about your dog (age, size, energy level, temperament) along with your photography preferences.
Booking:When you book a session, we collect your name, email address, and your dog's name, and these are associated with your booking record.
Payment:Payments are processed by Stripe. We do not collect or store your credit card information. Stripe's privacy policy is available at stripe.com/privacy.
How We Use Your Information
- To respond to your inquiry
- To provide personalized session recommendations
- To process and confirm your booking
- To send a booking confirmation email
- To notify you of weather conditions that may affect your session
- To improve our services over time
We do not send marketing or promotional emails unless you have separately and explicitly consented to receive them.
Third-Party Service Providers
We share your information with the following service providers, only to the extent needed to deliver our services:
- Supabase (supabase.com) stores your contact submissions, assessment responses, and booking records. Supabase servers are located in the United States.
- Stripe (stripe.com) processes your session retainer payment. Your name, email address, and session details are transmitted to Stripe to complete payment.
- Resend (resend.com) delivers your booking confirmation email. Your name and email address are shared for this purpose only.
We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
Data Retention
- Contact submissions: retained for up to two years.
- Booking records: retained for a minimum of seven years, as required by Canadian tax law.
- Assessment responses: retained for up to one year, or until linked to a completed booking.
You may request deletion of your information at any time (subject to our legal retention obligations) by contacting us at the address below.
Cookies and Local Storage
This website uses only cookies that are strictly necessary for site functionality. These are used exclusively for administrator access and are never placed on regular visitors' devices.
No analytics, advertising, or third-party tracking cookies are used on this site.
We use your browser's local storage to temporarily save contact form drafts and your assessment progress. This data stays on your device and is not transmitted to us unless you complete and submit a form.
Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information (subject to our legal retention obligations)
- Withdraw any consent you have previously given
- File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca
To exercise any of these rights, contact us at info@edmontonpetphotography.com. We will respond within 30 days.
Email Communications Under CASL
When you contact us or complete a booking, you may receive an email response from us. These are transactional communications directly related to your inquiry or session. We do not send unsolicited commercial messages.
If you have opted in to receive updates or promotional communications, you may withdraw that consent at any time by contacting us at info@edmontonpetphotography.com with the subject line “Unsubscribe.”
International Data Transfers
Our service providers (Supabase, Stripe, Resend) store and process data in the United States. By using our website, you acknowledge that your information may be transferred to and processed in the United States, which may have different data protection standards than your country of residence.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website after updates are posted constitutes your acceptance of the revised policy.
Contact
Edmonton Pet Photography
Edmonton, Alberta, Canada
info@edmontonpetphotography.com
587-557-3428